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Gene Rowe serves as the Director of Business Development for Affiliated Customer Service. He brings 30 years of fire alarm and emergency voice systems experience to the table with both an operational and marketing viewpoint. A US Army veteran, NICET IV certified, an executive board member of the IL-AFAA and a member of the NFPA, he began his career establishing operational expertise as a technician, developed graphic skills with CAD design as a general engineer, gained a ‘big picture’ mindset by moving to project management and finally a marketing perspective directing business development efforts. By interfacing with a broad range of diverse organizations such as the AFAA, CAA, AIA, CEA and the IFIA, he combines concerns of the owner, designer of record, contractor, distributor and approving authority to bring a unique perspective to Affiliated.

An avid marathon runner, he resides in west suburban Chicago with his wife and two sons. He's served the community as a Cub Scout Leader, as well as coaching multiple levels of travel and park district basketball, baseball and football teams. Professionally, he serves as the Treasurer on the Board of Directors for the Illinois chapter of the Automatic Fire Alarm Association (IL-AFAA).